FAQs

Booking an Order

Super easy! Enter your event date, add rentals to your order, and book with a credit card at checkout. That's it! We will follow up as soon as we receive and review your order to confirm the details with you.

Payment

We accept all major credit cards and cash.

Delivery

We deliver in Fort Wayne and to the surrounding areas within a 15-mile radius. Deliveries beyond our standard area of delivery will require a custom quote and we would be happy to provide that.

For your convenience, we can deliver 1-2 days before your scheduled event.

Customer Pick Up

Most of our rental equipment is available for customer pick up, and it's free! The only exceptions are those marked "Delivery only" in their description.

We do require that the appropriate transport vehicle be used for customer pick up orders.

Party rents is not liable for any damage to vehicles resulting from loading/unloading rentals.

Rental Period

All rentals are based on a one-day period. For weekend events, we consider Friday-Monday a one-day period, and weekday rental orders include up to three days (if early delivery or pick up is requested) - all for the same rate.

For days extending beyond the rental period, additional rental fees will apply.

Set Up and Teardown

Let us handle the heavy lifting! We offer both set up and teardown service which can be added to your order before checkout.

Last-Minute Orders

For orders within 24-hours of your event date, please call. We will always do our best to accommodate these last-minute orders, but cannot guarantee rental availability.

Changing an Order

Changes to your order can be made up to 14 days before your scheduled event.